We’re here to help!
If you’re facing any issue with your order, payment, or shipment — simply fill out the form below.
Our dedicated support team will review your request and get back to you within 24–48 hours (business days).
Full Name
Email Address (used for your order)
Order Number
Issue Type: (e.g., Order Not Received / Damaged Product / Refund Request / General Inquiry)
Message / Description of the Issue
(Optional) Upload an image if you received a defective or wrong item.
Once you submit the form, you’ll receive a Ticket ID via email.
Please use that ID for any future follow-up — it helps us respond faster.
💌 Support Email: support@homesecrets.store
📦 Response Time: 24–48 business hours
Thank you for your patience and for choosing Home Secrets.
We truly value your trust and are committed to providing you with a smooth, hassle-free experience.